Below are answers to some of the most common questions we receive.
If you can’t find the information you’re looking for, feel free to reach out to our customer service team.
To place an order, simply browse our products on the website, add your desired items to your cart, and proceed to checkout. You’ll be asked to provide your shipping details and payment information. Once your order is confirmed, you’ll receive an email notification.
Once an order is placed, we begin processing it right away. Unfortunately, we cannot change or cancel an order once it has been confirmed. However, if you need to make changes, please contact our customer service team as soon as possible at info@myhealth365.store, and we will assist you to the best of our ability.
After your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your delivery through the shipping carrier’s website.
We offer a 14-day return policy for eligible items. Products must be unused, unopened, and in their original packaging. For more details on our return policy, please visit our Return Policy page.
Currently, we only offer domestic shipping within Malaysia. For international orders, please check with our customer service team for availability and shipping details.
If you have any questions or need assistance, our customer service team is ready to help! You can reach us via:-
Email: info@myhealth365.store
Phone: +6018-258 9868
Our team will respond to your inquiry as soon as possible.
We accept various payment methods including credit/debit cards (Visa, MasterCard), online banking, and selected e-wallet services. Our checkout page will display the available options for you.
To become a member, simply visit our Be a Member page and sign up. Members enjoy exclusive benefits such as member rewards, points, and special discounts at MyHealth365 outlets.
Yes, we offer warranties on selected products. The warranty details will be available on the product page, and our customer service team can provide additional information upon request.
As a MyHealth365 member, you earn reward points with every purchase. To redeem your points, simply login to your member account and use your points during the checkout process. You can track your points in your account dashboard.
We offer an Experience Area where members can try out our treatments and wellness products. Visit our outlets to experience the services firsthand before making a purchase.
You can find our outlets at various locations. For a full list of our outlets, please visit the MyHealth365 Outlets page or contact us for more details.
Have a Question or Need Help?
If you need assistance choosing the right product or service, feel free to contact our customer service team. We’re here to help you make the best decision for your health and wellness needs.