At MyHealth365, we strive to ensure that your orders arrive promptly and securely.
Whether you’re purchasing wellness products or booking treatments, our goal is to provide you with a smooth and hassle-free delivery experience.
1. Delivery Timeframes
We aim to process and dispatch all orders as quickly as possible. Delivery times may vary depending on your location and the nature of the product. Here’s what you can expect:
| Local Orders (within Malaysia) |
|---|
| Orders are typically processed and shipped within 1-3 business days. Standard delivery usually takes 3-5 business days depending on your location. |
2. Shipping Methods
We work with trusted courier services to ensure safe and timely deliveries. Our available delivery methods include:
| Standard Shipping | Express Shipping |
|---|---|
| Our standard shipping service is available at a competitive rate. The estimated delivery time is usually between 3-5 business days for local orders. | If you need your items faster, choose our express shipping service for faster processing and delivery, usually within 1-2 business days. |
3. Delivery Fees
| Local Delivery |
|---|
| Delivery fees for local orders depend on the size and weight of your order. The final shipping cost will be calculated during checkout. |
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number. You can use this to monitor the status of your delivery through the courier’s website.
If you have any questions about the status of your order, feel free to contact us at info@myhealth365.store or call +6018-258 9868.
5. Delivery Policy
| Delivery Address | Failed Deliveries |
|---|---|
| Please make sure that your delivery address is accurate to ensure timely delivery. MyHealth365 is not responsible for delays or issues caused by incorrect addresses. | If the delivery fails due to reasons such as incorrect address or unavailability of the recipient, additional shipping fees may apply to re-deliver the package. |
6. Customer Satisfaction
We want you to be completely satisfied with your purchase. If there are any issues with your delivery or if you receive the wrong item, please contact us immediately, and we will do our best to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding delivery or need further assistance, feel free to reach out to us.
